Experience Dedicated Destination

Join other area businesses to bring more visitor business to our community. We're among the first in the nation to be officially accredited by The EXPERIENCE Institute to develop a customized visitor-centric program for Rochester. The Experience Dedicated® Destination (EDD) accreditation program is based on best practices and well-defined consumer standards for what makes an exceptional visitor experience.

When you participate in the Experience Dedicated™ Destination Program, you'll work with the entire local industry to collect visitor data.

How does this work? It's easy! Complete the Count Us In form, then we'll reach out to you with information on how to generate www.myrochesterexperience.com survey completions. 

This data will inform customer service and improve the overall visitor experience in Rochester. 

TELL US HOW ROCHESTER IS DOING, CLICK HERE TO TAKE THE 1 MINUTE SURVEY.